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The DIONNE | MOM CROSSBODY BAG is designed to elevate your everyday style with a refined, effortless touch.
Its clean design makes it easy to wear from day to night, whether you're dressing up or keeping things minimal and chic.
Wear it on its own or combine it with other pieces for a more personal style.
Need help with sizing or have a question? Our Sydney-based team is here for you. Reach out via our Contact us page or email — we typically reply within 1–2 business days, Australia-wide.
Australia-wide delivery
We dispatch from Australia and ship across the country with tracking so you can follow your order every step of the way.
Estimated delivery
After your order is processed, delivery typically takes 5–10 business days within Australia. Express options may be available at checkout.
Returns
Not quite right? Return your item within 30 days in its original condition. Contact our customer care team and we’ll guide you through the process.
At Charlotte Sydney, we believe lasting style starts with the materials we choose. Each piece is made from carefully selected fabrics and leathers — chosen to feel beautiful, wear well and suit the Australian lifestyle.
From breathable, coastal-friendly textiles to premium leathers and refined finishes, we focus on quality that stands up to everyday use while keeping a timeless, effortless look. Simple, considered design; materials that look and feel exceptional.
I wanted a bracelet that feels simple but still special — something I can wear every day without overthinking it. This one is exactly that. It looks elegant, sits comfortably on my wrist, and goes with everything. I’ve been wearing it non-stop since it arrived.
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OUR COMMITMENT
Designed to be worn, every day.
Our pieces are created with intention, blending refined design with materials chosen to last. Each one is made to move effortlessly through your routine.
Delivery Time
After processing, orders are dispatched and delivery typically takes 5–10 business days within Australia.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather disruptions, or peak periods.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don't see it, feel free to reach out to our customer support team, we're happy to help right away.
Email: hello@charlottesydney.com
Yes, we offer free premium shipping across Australia because we value you as a customer and want to provide the best shopping experience.
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you've entered your information and clicked "Track," you'll be able to see your latest shipping status.
You can pay safely and securely with the following payment methods: Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Shop Pay.
